With the changing times, it is becoming crucial for us as designers to pause and reflect on our roles. How can our work evolve with the changing consumer trends and market? If we believe that we have the capabilities and means to change the world and make it a better place for everyone, then it is time for us to think holistically, and reflect on the intended and unintended consequences of the decisions that we make, especially while designing a product or a service. Through this workshop, we will take a step back and think about the intention and impact of our design, rather than just the design itself. How can we influence not only companies or clients, also but people, communities, and possibly the planet? This is the most important step towards creating innovative solutions at a systemic level, rather than thinking of solutions in terms of digital screens. At the workshop, we will take participants through the steps of systemic thinking to design a solution, irrespectively of the ‘title’ that they hold in their careers. Let’s enforce that systemic & holistic thinking is the way forward for creating long-lasting impact through design!
Swar is a Co-Founder and design lead at Xeno Co-lab, and is responsible for user research & strategy as well as helping organizations understand how to best adopt HCD for innovation and as a way of working. She is a designer with a deep understanding of human-centered design (HCD) and holds a MFA in Design for Social Innovation. She worked as a Service Designer at Veryday NYC, for 1.5 years where she focused on using the human-centered design process to design healthcare experiences. After moving to Veryday Stockholm, she applied that process across sectors to build customer-centric experiences, and also innovation capability building for organizations.
Nikhita is Co-Founder of Xeno Co-lab and is a design expert with experience in handling, and managing product and service innovation cases. She is a trained product designer with a keen interest in user-centric and application-oriented design thinking and business innovation. Her design background comes in handy while translating insights into tangible and implementable product & business opportunities. She has vast experience in design research, innovation strategy, and design implementation projects across industries including consumer electronics, automobile, digital services, UI/UX.
Nikhita has also implemented and shared her experience with the design community as a co-speaker with Swar at various global design platforms such as Internet Week Denmark, SDN Global Conference 2021, and has been a facilitator of workshops centered toward building human-centered capabilities within organizations.
